Refund policy

We want you to be happy with your order. Please read below so you know what to expect.

Damaged, defective, or wrong items

If your item arrives damaged, does not work, or is not what you ordered, contact us within 30 days of delivery at globalshopdelivery4@gmail.com. Please include your order number and a clear photo or short video of the problem. After we review it, we will send you a replacement or give you a full refund. You do not need to send the item back unless we ask you to.

Orders that do not arrive

If your order has not arrived within 30 days of the shipping date, contact us and we will check the tracking with the carrier. If the package is lost, we will send a replacement or give you a full refund.

Change of mind

If you change your mind, contact us within 7 days of delivery. The item must be unused and in its original packaging. We review these requests case by case. The customer pays return shipping, and we will give you a return address if a return is approved. Items sent back without approval cannot be accepted.

Cancellations

You can cancel your order before it ships. Contact us as soon as possible with your order number.

How refunds work

Once your request is approved, the refund goes back to your original payment method. It can take 5 to 10 business days to appear, depending on your bank or card company.

Contact us

Email: globalshopdelivery4@gmail.com

We reply within 1 to 2 business days.